Effective Date: [July, 05, 2024]

At AllGreatBooks, we are committed to ensuring your books reach you reliably and on time. This Shipping & Delivery Information page outlines our delivery options, timelines, shipping charges, and important details to help you shop with confidence.

Shipping Options & Delivery Estimates

We offer the following shipping methods within the United States:

Standard Delivery

  • Estimated transit time: 5–8 business days from the date of shipment.

Express Delivery (Optional)

  • Estimated transit time: 2–4 business days from the date of shipment.

  • Available at an additional cost during checkout.

Same-Day or Next-Day Delivery (Where available)

  • Available in select metropolitan areas.

  • If eligible, this option will be shown at checkout with associated fees.

Note: All delivery estimates refer to business days and begin from the date your order is shipped—order processing time may vary.

Shipping Charges

  • Shipping fees are calculated at checkout based on:

    • Delivery method selected

    • Destination address

    • Order weight and size

  • You can view available delivery options and associated costs before placing your order.

Free Shipping Promotions

From time to time, we may offer free shipping on qualifying orders based on order value, promotion, or seasonal campaign. Details of any such offer will be clearly communicated on the site during the promotion period and at checkout.

Order Processing Time

  • Orders are typically processed within 1–2 business days after payment is confirmed.

  • During peak periods (holidays, sales events), processing may take slightly longer.

  • Processing time does not include delivery transit time.

Shipping Restrictions

  • We currently ship only within the United States.

  • At this time, international shipping is not available.

  • We reserve the right to limit shipping to certain locations where logistics or carrier restrictions apply.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking details. You can use the tracking number to follow the status of your delivery.

Delayed or Missing Orders

If there’s an unexpected delivery delay or your package is lost in transit:

  1. Check your tracking information first.

  2. If tracking is not updating or the package is overdue, please contact our Customer Support team.

  3. We will assist in investigating the issue with the carrier and provide a resolution.

Returns & Exchanges

Our Shipping & Delivery Information links directly with our Return & Refund Policy. If you receive a damaged or incorrect item:

  • Contact us within 15 days of delivery with your order number and supporting photos.

  • You may be eligible for a replacement or refund depending on the situation and item condition.

  • Used books that arrive free of damage and match the described condition are typically not eligible for return solely based on preference.

Please review our full Return & Refund Policy for complete details.

Contact Us

If you have questions about shipping, delivery times, or your order status, reach out to our support team:

  • Email: Help@allgreatbooks.com

  • Customer Support Hours: 24/7 via email / Live chat during business hours

Important Notes

  • All delivery timeframes are estimates and not guaranteed.

  • Weather events, carrier delays, and peak season demand can affect delivery schedules.

  • Please ensure your shipping address is accurate before completing your order.